Here is everything you need to know to deal with an emergency

Electrical Emergency Procedure

In case of an electrical emergency or power outage at your business, you’ll need to ring your operator, call 105 to report the issue

Gas Leak Emergency Procedure

If you smell gas or think you have a gas emergency call the FREE Gas Emergency Services line immediately on 0800 111 999

Distribution Network Operators

For all questions relating to your local distribution of electricity, contact your Distribution Network Operator by calling 105

If you think someone is stealing energy or tampering with their meter, please let us know as soon as possible or report to Crimestoppers at   All reports to Crimestoppers are completely anonymous.