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Microbusiness using under 100,000 kWh for Power

Microbusiness using under 293,000 kWh for Gas
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FAQ & Help

Are they safe and secure?

Smart meters are covered by UK and EU product safety legislation, which means they’ve undergone rigorous testing to make sure they are stable and secure.  More details on the safety of smart meters are available on the Public Health England Guidance brochure.

Smart meters only collect information about your energy usage and have their own secure, dedicated wireless network protected by advanced encryption. There are strict regulations and codes of practice governed by Ofgem to ensure your smart meter data is protected.