How do I use a Third Party Intermediary (TPI)?

A TPI can obtain contract rates on your behalf if you have provided them permission with a valid Letter of Authority. Corona Energy work with a selected number of TPI’s that are signed up to Ofgem’s ADR (Alternative Dispute Resolution scheme). A TPI will charge a fee for their services and they will discuss this with you.

More information on Ofgem’s Alternative Dispute Resolution scheme can be found here.

Advice on switching business energy supplier from OFGEM can be found here.

If you need independent and practical advice you can also contact Citizens Advice. This service gives you free, confidential and impartial advice with your energy problems. This includes issue with your bills or meters and if you are struggling to pay for your energy.

Please follow link Citizens Advice or call

Citizens Advice England and Wales consumer service on 0808 223 1133 

Citizens Advice Scotland consumer service on 0808 196 8660