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Microbusiness using under 100,000 kWh for Power

Microbusiness using under 293,000 kWh for Gas
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FAQ & Help

What to do if a gas or electrical problem occurs?

Electrical emergency

In case of an electrical emergency or power outage at your business, you’ll need to ring your operator, call 105 to report the issue.

Gas emergency

If you smell gas or think you have a gas emergency, call the gas emergency services line immediately on 0800 111 999.

We have some helpful information in our emergency guide Corona-Energy-Emergency-Help-Guide.pdf (