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FAQs

Will my Meter Point Administration Number (MPAN) change?

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What is the Market-wide Half Hourly Settlement (MMHS)?

Market-wide Half-Hourly Settlement (MHHS) is an industry-wide programme led by Ofgem. It changes the way electricity usage is recorded across the energy market by using actual electricity consumption data every...

Will Market-wide Half-Hourly Settlement (MHHS) affect all my sites?

Yes. Market-wide Half-Hourly Settlement (MHHS) will apply to all eligible electricity supply points across Great Britain. If you have multiple sites supplied by Corona Energy, we’ll manage the migration process...

Where can I find more information about Market-wide Half-Hourly Settlement (MHHS)?

You can find more information on: Ofgem’s MHHS programme page: https://www.ofgem.gov.uk/energy-policy-and-regulation/policy-and-regulatory-programmes/market-wide-half-hourly-settlement-mhhs Elexon’s MHHS Programme website: https://www.mhhsprogramme.co.uk/ The Retail Energy Code (REC) website: https://www.retailenergycode.co.uk/...

How will Market-wide Half-Hourly Settlement (MHHS) affect my business?

For most customers, there will be very little disruption. Behind the scenes, MHHS will enable the energy market to use more accurate electricity consumption data. This may provide: More accurate...

When will Market-wide Half-Hourly Settlement (MHHS) be introduced?

MHHS is being introduced in phases across the UK: 2025 – Central industry systems go live and migration begins 2026 – Most customers move to MHHS 2027 – Industry-wide migration...

Why is Market-wide Half-Hourly Settlement (MHHS) being introduced?

The current process relies heavily on estimates of when electricity is used. MHHS will use more accurate consumption data to help: Improve billing accuracy across the industry Support the growth...

Will Market-wide Half-Hourly Settlement (MHHS) help reduce carbon emissions?

Yes. By improving visibility of electricity usage and supporting greater flexibility across the energy system, MHHS will help make better use of renewable energy and reduce reliance on carbon-intensive electricity...

How is Corona Energy preparing for Market-wide Half-Hourly Settlement (MHHS)?

We’re upgrading our systems, processes and data capabilities to support a smooth transition for our customers. Our focus is on: Accurate billing Clear customer communication Minimal disruption Delivering the benefits...

Do I need a half-hourly meter?

No. Under Market-wide Half-Hourly Settlement (MHHS), all electricity supplies will be settled using half-hourly consumption data. If you already have a smart meter or an Automatic Meter Reading (AMR) meter,...

Do I need a smart meter?

No. A smart meter is not required for Market-wide Half-Hourly Settlement (MHHS). A smart meter can make managing your energy easier by automatically sending meter readings to us, saving you...

Will there be any cost to me?

For most customers, there will be no additional cost associated with moving to Market-wide Half-Hourly Settlement (MHHS). If a meter exchange is required, we’ll contact you directly, explain why it’s...

What Happens During the Migration Period?

...Reading (AMR) meter, who will be billed using half-hourly consumption data once their MPAN has been migrated. We’ll keep you informed throughout the process and let you know if there...

Will my electricity supply be interrupted?

No. MHHS is a change to the way electricity usage information is recorded and processed across the energy market. It will not interrupt or affect your electricity supply....

Will I need a meter exchange?

Some customers may require a meter exchange as part of MHHS. This may apply if you have: A traditional meter connected through a Current Transformer (CT) A non-communicating meter installed...

Will my Bills Change?

For most customers, there will be very little change. You may notice some updates to the information displayed on your bill following your move to MHHS. Your contract, payment arrangements...

Will my Contract or Tariff Change?

No. Your existing contract will remain unchanged. However, MHHS will enable suppliers across the industry to develop new tariff options in the future, such as tariffs that offer different pricing...

How will My Data be Used?

Your electricity usage data will be handled securely and in line with all relevant data protection requirements. It will only be used for activities required to manage your electricity supply,...

Do I need to do anything now?

No immediate action is required. Closer to your migration date, we’ll ask you to provide a meter reading. This will help ensure a smooth and accurate transition to MHHS. You...

What happens if I do not have a smart meter?

You can still take part in MHHS without a smart meter. A smart meter can make managing your energy easier by automatically sending meter readings to us, saving you time...